A Simple Solution for Attracting New Clients to Your Care Home

Despite the ever growing need for care, it is not easy attracting new clients to care homes. The care home resident population for those aged 65 and above has remained almost stable since 2001 with an increase of 0.3%, in spite of a growth of 11.0% in the overall population at this age (Age UK, 2016). This may be due to the increasingly common perception that care homes are a location of last resort for those with the greatest need.

One of the ways you can boost business is to embrace technology, and a hearing loop can revolutionise the way residents interact with each other and your staff.

Hearing loss is a major public health issue, affecting a third of over 65 year olds in the UK. With 93% of residents in nursing homes and 99% in residential homes aged over 65, this is a matter that care homes must address.

It can be tricky for those with hearing loss to distinguish speech or other sound sources, even with a hearing aid. In normal mode, a hearing aid amplifies all sounds. In a care home environment this means increasing the volume of noises such as moving chairs, scraping plates, vacuum cleaners, televisions or radios and others chatting. It can all get overwhelming. The result is that residents often remove their hearing aids and then find it incredibly hard to contribute to group activities and talk to staff, with many retiring to their rooms and becoming isolated.

Hearing loops improve communication by cutting out this background noise and enabling the user to hear the sound source directly. Sounds such as a speaker’s voice or the television become crystal clear.

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A hearing loop will not only improve the lives of current residents; it will communicate to potential residents and their families that everyone is welcome.

By installing assistive listening technology at your care home, you are supporting the NICE quality standard (QS50) relating to the mental well-being in care homes and complying with the Accessible Information Standard. The 2018 revision of BS 8300: Buildings Code of Practice also lists communal areas of care homes as a place where hearing loops should be used.

There are hearing loops to suit a variety of situations within your residential home. Personal loops are a viable solution for use with televisions. Sound is relayed to the hearing device with no delay via a small loop pad, placed under a seat or via a cable installed around the perimeter of the room; portable loops with a built-in microphone are perfect for one-to-one conversations; large area loops are used in areas such as communal games rooms, allowing all residents to partake in and enjoy group activities.

How do residents use it? Simple. Once a loop has been installed they just need to switch their own hearing device to the “T” position. This is something that an audiologist needs to activate if they haven’t already done so.

Investing in a hearing loop is a small step that could create a huge change within your care home, attracting new business and boosting communication for residents and staff.

Get in touch today to find out how it could benefit your home.

Hearing loops: bigger isn’t always better

Note: This article originally appeared in ‘Installation’ Issue 208, February 2018.

How to get it right when choosing and installing large area hearing loops

Large area hearing loops can transform the lives of more than 51 million people with hearing loss in Europe, making education, worship, business, travel and entertainment more accessible. They allow people to hear the sound that really matters to them rather than amplifying all the noise in the room.

However, getting large area hearing loops right is about much more than meeting the design specifications of a builder or architect.

There is a common misconception that the only requirement for a large room is an equally large hearing loop. However, this simplistic approach can mean that when a user switches their hearing aid to the T position they get annoying interference or no signal at all.

Continue reading “Hearing loops: bigger isn’t always better”

V7 & V12a Hearing Loop Drivers are Launched

We are thrilled to launch the first two hearing loop drivers in our new V-Series range on Monday 2nd October 2017. These powerful drivers give you unparalleled performance for an affordable price and are created to be even easier to install and use than their predecessors.

Manufactured in the UK, our new drivers are designed to produce supreme sound quality, with Automatic Gain Control and superior phasing performance. The constant current drivers employ Class D technology and Digital Signal Processing together, making the drivers extremely efficient. Unlike many conventional drivers, these do not require fan cooling and have compact heat-sinks, resulting in quieter, lighter, and easier to maintain products.

Simplicity is key for us at Contacta. Our drivers are created with the installer and the user in mind, so every decision made in the design process ensures that the product works soundly for everyone. The new user interface, featuring a simple dial, makes adjusting the loop parameters effortless, while Euroblock connectors enable swift and straight-forward installation. The V12a is our first dual output driver to be introduced into the product range, simplifying purchasing and installing phased hearing loop solutions.

Our V-Series will include several new drivers with a large array of voltage capabilities, and both single and dual output drivers. The ultra-efficient driver range provides you the variety you need to create a loop for any room. The first to launch are the V7 and V12a models. The V7 is a compact 7.5 volt, 5 amp driver, while the V12a features 5 amps, 12 volts and a dual output for phased array loop configurations. These compact and attractive drivers transform the listening experience for hearing aid wearers at any small to medium-sized venue, offering superior quality sound reproduction across both speech and music.

Key features of the V7 and V12a drivers:

  • Use the latest DSP and Class-D technology
  • Contain intelligent self-diagnostics
  • True constant current drivers
  • Compact and powerful
  • Modern and space-saving design
  • Flexible and suitable for a wide range of situations
  • Low heat emissions
  • Simple user interface
  • Easy to install
  • Rack mountable or freestanding
  • Fully and independently certified to be CE, FCC and ICES compliant

Get in touch for more details or to find out who your local international dealer is, 01732 223900 or email sales@contacta.co.uk.

 

Contacta’s new V Series Drivers Displayed at ISE, Amsterdam, 7-10 Feb

 

We are excited to announce the first two hearing loop drivers in our new V Series which we will be displaying at ISE this year. These powerful drivers, due for release in July 2017, give you unparalleled performance for an affordable price and are created to be even easier to install and use.

Manufactured in the UK, our new drivers are designed to produce supreme sound quality, with Automatic Gain Control and superior phasing performance. The constant current drivers employ Class D technology and Digital Signal Processing together, making the drivers extremely efficient. Unlike many conventional drivers, these do not require fan cooling and have exceptionally compact heat-sinks, resulting in quieter, lighter, and easier to maintain products.

Simplicity is key for us at Contacta. Our drivers are created with the installer and the user in mind, so every decision made in the design process ensures that the product works soundly for everyone. The new user interface, featuring a straight-forward scroll wheel, makes adjusting the loop parameters effortless, while Euroblock connectors enable swift installation. The V12a is our first dual output driver to be introduced into the range, simplifying purchasing and installing phased hearing loop solutions.

Our V Series will include 5 new drivers. With an array of voltage capabilities, reaching an unparalleled 44v and both single and dual output drivers within the range, the ultra-efficient V Series provides you the variety you need to create a loop for any space. The first to launch, with product concepts at ISE 2017, are the V7 and V12a models. The V7 is a compact 7.5 volt, 5 amp driver, while the V12a features 5 amps , 12 volts RMS and a dual output for phased array loop configurations.

If you’re going to be at ISE be sure to visit us at Stand 7-T126 or contact us to find out more.

Contacta Announces New Exclusive Agreement with Tau Audio Solutions

Founded in 1997, Tau is one of the leading distributors of quality audio products in the Netherlands. It has almost 20 years’ experience installing and distributing hearing loops throughout the region. Tau Audio has an extensive range of AV products from recognised brands in which Contacta is excited to be included.

Tau Audio’s goal is to make the lives of their AV integrators easier by assisting them with designing and commissioning systems.

Tau Audio Solutions have exclusive rights to distribute British built technology from Contacta’s talented in-house design team, to contractors and dealers across the Netherlands. They will be circulating the full range of large area loop products, one-to-one loop systems and loop accessories. Tau are also adding Contacta’s speech transfer systems as a new product range within their repertoire.

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Ron Vossen, Managing Director of Tau, released the following statement;

“We are looking forward to working with Contacta and introducing their range of UK-made products into the Netherlands. Their superior in-house design capability and hearing loop expertise make them an excellent fit for us.”

Simon Thomas, Managing Director of Contacta Systems Ltd added;

“We are delighted to be working with Tau Audio Solutions to distribute our products throughout the Netherlands. This is an exciting opportunity for our brand to expand into this region.

With one of the largest Audio Visual exhibitions in the world held at the RAI in Amsterdam every year, the BeNeLux AV market is competitive. The Tau Audio team have demonstrated their wealth of knowledge and experience within this market. Our combined induction loop designing, specification and installation skills acquired over the last few decades will undoubtedly produce great results in this territory.”